Thank you for visiting atd-inc.com. If you do not find what you are looking for, please email us at firstname.lastname@example.org or call us at 704 405.2800.
ATD Computer Solutions
10610 Metromont Parkway Suite 100
Charlotte, NC 28269
Phone 704 405.2800
Fax: 704 405.2141
If you prefer to order by phone please call us at 1 704 405.2800
Hours of Operation: 9am to 6pm Monday-Friday, 10am to 3pm Saturday EST
We ship via United Parcel Service (UPS) ground service, and Second Day Air Only. International Order is not currently accepted. All orders received before 2:00 pm Eastern time will be shipped the same day. Orders placed after 2:00 pm will be shipped the next business day.
All computer peripherals are covered by ONE (1) year replacement warranty if deemed defective. OEM Processors and Memory are covered for 30 days after the invoice date. Retail box and other products such as Monitor, Hard Drives, Printer, Motherboards, Video Cards which are carrying an extended manufactures warranty are covered by ATD in house replacement warranty for first (30) thirty days only from the invoice date. After 30 days, The customer is entitled to the manufacturer's warranty and we make no additional or independent warranty. However, ATD may assist customers if they need. In this case, handling charge maybe applied. This warranty does not cover goods damaged because of misuse, neglect, shipping, improper installation, or goods subjected to unusual physical or electrical stress, or goods with broken warranty seals or any item modified or adjusted or repaired by persons other than Seller's authorized personnel.
Only complete system sold with a preinstalled operation system (i.e. Windows98, ME, 2000 or XP... ) from ATD come with 1 year full part and labor warranty.
Returns and Refund Information:
For ANY exchange or return issue, please call 704-405-2800 OR e-mail our returns department at email@example.com to obtain a Return Merchandise Authorization number (RMA) before shipping your product. NO returns of any type will be accepted without an RMA Number. Any return sent freight collect, COD or without the RMA number written on the shipping label will be refused.
Original receipt is required for returns, exchanges and warranty repair service. NO EXCEPTION. Request for a full credit for merchandise must be made within 7 days from the date of invoice with the original UNOPENED box and all packing materials originally bought. Otherwise, 20% restocking fee will apply. All merchandises returned after 7 days are subject to a 20% restocking fee. No returns or exchanges on software due to illegal privacy agreement. Defective products are valid to exchange for the same item only under the warranty period.
ATD Incorporated reserves the right to limit quantity. Prices are subject to change due to the market fluctuation. Prices are good while supplies last. No rain checks. Some products in this website may be different from the photos. Corrections may be posted in the store if necessary. Not responsible for typographical errors. ATD in store rebate is valid for in store purchases only. Sales tax is based on the total amount before the rebate.